Exclusive to AUD & NZ Customers Only

4 easy steps

FAQS & Terms

How do I participate?

Jumping into the fun of our Name Day Promotion is as easy as ABC, and we promise it's a whole lot of fun! Here's how you can join the celebration:

Stay In The Loop: Be sure to follow us on our social media platforms. We'll be announcing a new letter each day at 12am AEDT, so don't miss out!

Sign Up & Shine: Has your letter been announced? Fantastic! Now, dash over to our sign-up page HERE to get your special code. Just pop in your details and follow the steps to claim your free label pack. It's that simple

Be Quick On Your Feet: Time is of the essence! You'll have 24 hours to claim your free label pack once your letter is announced. After that, we'll be rolling out the red carpet for the next letter.

Please note, our Name Day promotion is currently exclusive to our wonderful customers living in Australia and New Zealand. But don't worry if you're based internationally - we're hoping to bring this exciting promotion to you soon. Thanks for your understanding!

How long until I get my order?

Due to the incredible response we receive during our Name Day promotion, we kindly ask that you allow up to 28 days from the date of purchase for your labels to arrive.

But don't worry, we're not just sitting back and relaxing! Our team is working tirelessly to ensure your labels reach you as quickly as possible.

Unless you've opted to upgrade your shipping to a trackable service, your labels will be sent via a non-trackable envelope service, landing straight into your letterbox.

We get it - waiting can feel like forever, especially when you're looking forward to something as awesome as our personalised labels! But we promise it's worth the wait. So, we kindly ask for your patience and recommend waiting the full 28 days from purchase before contacting our team.

We appreciate your understanding and we can't wait for you to get your hands on your free labels!

How many free packs can I claim?

Our Name Day promotion allows you to claim one free pack of labels with each order you place.

If you'd like to claim multiple free packs, place each pack in a separate order. While it may take a little extra time, we promise it's worth it for the added value. After all, who doesn't love an extra little something for their child?

However, please note that any additional packs within the same order beyond the free one will be charged at full price.

How many labels do I get?

With each order, you'll receive a sheet brimming with 30 vibrant and durable labels in a mix of sizes for your little one's essentials. That means you get to experience all our label sizes in one go.

Here's the breakdown: You'll get 4 medium-sized labels (4.8cm x 2.15cm), 8 mini labels (4.8cm x 0.9cm), 6 small labels (3.1cm x 2.1 cm), and 12 tiny ones (3.1cm x 0.9cm).

But these aren't just any labels - they're built to last. We understand that durability is key when it comes to kid's stuff. That's why our labels are waterproof, dishwasher safe (top shelf only), microwave friendly, freezer ready, steriliser safe, and resistant to scratches.

Enjoy the variety and let us know which size you love most!

I have not received my code?

We understand you're buzzing with anticipation for your code, and we want to ensure you receive it without any hiccups. Here's a little guide to help you troubleshoot:

  1. Sign Up Check: The first step to getting your code is signing up. Not signed up yet? No problem! You can do so HERE
  2. Sneaky Spam Folders: Those pesky spam and junk folders can sometimes gobble up important emails. Take a quick peek at yours in case your code has detoured.
  3. Work Email Woes: If you used your work email, stringent filters may be blocking our emails. A casual chat with your IT team might solve the mystery!
  4. Email Accuracy: Excitement can sometimes lead to typos. Double-check that you entered your email correctly when signing up. Even a small mistake can prevent your code from reaching you.
  5. Inbox Capacity: Is your inbox jam-packed? We've all been there! Clearing out old emails might create space for your code to land comfortably.

Remember, after signing up, your code will also pop up on your screen. Feel free to take a screenshot for safekeeping. Just know that we're cheering you on every step of the way - you've got this!

Is my code still valid?

We change the day's letter at 12am AEDT; however, you can still use your code for the previous day's letter for an additional 24 hours.

Got your code and ready to create some label magic? Head over to our design page HERE to start crafting your personalised labels.

Missed the window? No worries at all! You'll just need to hang tight for our 'alphabet soup day' at the end of the promotion to redeem your labels.

What if I missed my letter?

We change the day's letter at 12am AEDT; however, you can still use your code for the previous day's letter for an additional 24 hours.

Got your code and ready to create some label magic? Head over to our design page HERE to start crafting your personalised labels.

Missed the window? No worries at all! You'll just need to hang tight for our 'alphabet soup day' at the end of the promotion to redeem your labels.

Who can participate?

Currently, our Name Day Promotion is open exclusively to our friends residing in Australia and New Zealand.

We know if you're based elsewhere, you might be feeling a little left out. But, don't worry! We absolutely adore all our customers, no matter where they call home. That's why we're working hard behind the scenes to make this promotion available for our international customers too!

We truly appreciate your patience and understanding while we make this happen. After all, we believe everyone should have the chance to celebrate their name day with us! So, hang tight because we hope to bring this exciting promotion to all corners of the globe in the near future.

Why do I have to pay shipping?

We're absolutely over the moon to gift you our labels. Consider it our way of saying a huge 'Thank You' for being an incredible part of our community and giving you the chance to experience all the awesome sizes our labels come in!

However, while we're all about spreading the label love, we do ask that you cover a small postage and handling fee. This ensures your new labels make their journey from our HQ to your letterbox.

Your understanding means the world to us, and we can't wait for you to receive your labels.

Promotional Terms & Conditions

Each day at 12am AEDT/AEST, a new letter is released with a sign-up window of 24 hours for redemption of coupon. Each coupon code, valid for a single use, entitles you to one free Name Day Name Labels Pack. Discount applies to one pack per order only. Multiple sign-ups with the same email address are allowed to get additional coupon codes. The coupon code is based on the condition of an email subscription. Name day pack is free subject to a postage and handling fee starting from AUD $5 for a total saving of AUD $13. Shipping fee calculated at checkout according to the total weight of your order. Promotion is valid exclusively for residents of Australia and New Zealand. Applicable shipping rates apply to these countries. Customer pick up is not available for free Name Day Label Pack. This offer cannot be combined with any other offer or coupon. Name day promotion ends Midnight AEST 26/4/24. Labels should arrive within 28
days of placing order. Hippo Blue reserves the right to void orders and/or stop this promotion prematurely at their discretion if terms and conditions have been breached.

FINISHING TOUCH

Select your cover style

MADE TO LAST!

Hardcover

$

Upgrade to our durable and stylish hardcover.

Softcover

$

Stick with our original softcover.